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FINANCIAL EXAMS ON BAT FOR 2022

Written by Charlie Palmer on 14/01/2022

It is with great pleasure to announce that the following Financial Exams are now available for 2022 on BAT Software:

  • Annual Statement of Fit & Proper 2022
  • Treating Customers Fairly (TCF) 2022
  • Vulnerable Client 2022 
  • Public Interest Disclosure Act (Whistle Blowing) 2022
  • Complaints and the FOS 2022
  • AML 2022
  • Data Breaches 2022
  • GDPR 2022
  • Individual Data Privacy Rights under GDPR 22
  • Business Protection 2022 
  • General Protection Test 2022 
  • An SMCR Senior Managers Certificate Regime 2022
  • Estate planning and trust 2022
  • Cyber Security 2022
  • ESG Investing 2022
  • General Insurance 2022

ADDED  FRIDAY 14/1/22

  • Mortgage exam 2022
  • Equity Release exam 2022


Please visit the T&C sections, then Financial Exams for access to these exams. Once you have completed any of these exams, they will be added to your CPD hours.

We will be releasing further specialist Financial Exams throughout the year.  
Should you have any questions, please contact: 
Peter Hall

BROKER ADMIN TECHNOLOGY LIMITED
Company number 11021837
Mobile: 07973 236537 Office: 01242 807010 ext: 2025
Email


CYBERSECURITY AND YOU

Written by Charlie Palmer on 14/01/2022

 Alvaro Gonzalez Cyber security expert for BAT writes

GOOD PRACTICES AGAINST PHISING

Phishing is a cybercrime that seeks to steal and/or access confidential information. Criminals pose as large companies, clients, co-workers, family members, among others, to convince you or create the urgency to voluntarily hand over your information and/or download or access malicious content.  These attacks play with the absent-mindedness and the personification of an entity and/or person you trust, so you always have to remain alert.

Tip 1: Many of the phishing attacks are perpetrated by criminals whose English is not their first language. 

Look at the spell of the message or the website.

Tip2: Think twice about the data they are asking you for; if the level of privacy of the data requested by the website is exceeded with its functionalities, it is likely a phishing attack,

Tip 3: If you suspect an email from your inbox, mark it as spam and forward it to alvaro.gonzalez@batsoft.co.uk to review it. If it turns out that it is not a phishing email, you can unmark it as spam.

Tip 4: If you have shared information or have clicked and/or downloaded a file from an email that you suspect is a phishing attack, follow the following protocol:

 

  1. Stay calm.
  2. Turn off the computer as quickly as possible.
  3. Get in touch via email with alvaro.gonzalez@batsoft.co.uk or your own IT lead.  Avoid Zoom, it isn't so secure.  The experts will guide you through the procedures.


Alvaro.gonzalez@batsoft.co.uk 

security lead at BAT










IO INTEGRATION LAUNCHED

10/01/2022

Integration with IO launched to allow IO users to transfer their clients, business and request file checks with just a few clicks.


T&C AMENDMENTS

01/01/2022

Now financial exams have the capability to enter multiple valid answers. Also, you can now create your own exams for your company members which you can do for all members or limit them by job role if necessary.

The exams will now be prefiltered based on your user licenses, so you don’t waste time looking for the right exams to do.


CPD ADDONS

01/01/2022

BAT will now show you the number of hours left to do. You will be able to get your company default minimum hours configured as you wish, the same way you will be able to set minimum defaults by users.

Your SPS will now be notified 4 weeks before the year end on your notifications panel. The SPS end date can be set by company or by user.


NOTIFICATIONS AND PROMOTIONS

01/12/2021

We have upgraded our notifications to show you all you need to keep up your work saving time inside BAT.


AUTO REPORT WRITTER

01/12/2021

We are upgrading the capability to filter the reports by type, while also developing a functionality to allow you to download the reports in word format so you can modify it after it is generated.


NEW FILE CHECK REPORT FEATURES

01/11/2021

New reports for both company and users, showing where you or your company usually tend to fail more, so you can put some extra focus on those points. They will show with your custom file check gradings if apply.

The monthly file check graph report has also been modified to be clearer and more intuitive, letting you see all pass, unclear and fails.


FILE CHECK CHANGES

01/11/2021

Custom file check review forms – the file check review form is now customizable by your company.

You will be able to pre filter your forms by business type so you can save time when selecting a form for each piece of business.

You will also be able to request our default suggested file check form and modify it as many times as you need.


FILE CHECK PERCENTAGE FOR CHECKING LAUNCHED

01/09/2021

Options for checking files have now been amended, so that you can set the relevant percentage of files that you wish to be checked. “100% Pre Sale” works as usual, if this is ticked all new business that user creates will trigger a file check request. The file will be notified to file check department who will also see, as the adviser will see, the “100%” label next to the IFA name.

“Exclude from Auto Filecheck” works as usual, If this is ticked all policies for this user will be omitted in the auto filecheck check.

“Auto Filecheck percentage” now you can specify the % of policies that needs to be checked for that user (10% or 1 of 10 by default)


BAT Software – What is task management?

30/08/2021

Task management is a part of BAT software process used to create, share, track and manage a task or project - it's more than just a to-do list. You can follow tasks right from beginning, through to completion, while delegating jobs and managing deadlines. These tools can be used by individuals or teams to collaborate, organise and delegate tasks in order to achieve goals and complete projects.

If you have any question or would like to know more, please do not hesitate to contact me:

  • Peter Hall
  • Software Sales Executive
  • logo bat
  • BROKER ADMIN TECHNOLOGY LIMITED
  • Mobile: 07973 236357 Office: 01242 807010 ext: 2025
  • Email: Peter.hall@batsoft.co.uk

BAT Software – Mortgage/Protection sourcing

30/08/2021

BAT Software integrations with Twenty7 Tech and IPipeline for your mortgage & protection sourcing requirements. You can either free search or search a client within the BAT system.

There are preferential costings for using these integrated partners, plus the data is stored in your BAT system for a full client audit.

  • Peter Hall
  • Software Sales Executive
  • logo bat
  • BROKER ADMIN TECHNOLOGY LIMITED
  • Mobile: 07973 236357 Office: 01242 807010 ext: 2025
  • Email: Peter.hall@batsoft.co.uk

BAT Software - Your very own Intranet

30/08/2021

BAT Software has your very own intranet built in and is a computer network for sharing information, operational systems, and other computing services within your organization, it excludes access by outsiders.

A company-wide intranet can constitute an important focal point of internal communication and collaboration, and provide a single starting point to access internal and external resources.

If you have any question or would like to know more, please do not hesitate to contact me:

  • Peter Hall
  • Software Sales Executive
  • logo bat
  • BROKER ADMIN TECHNOLOGY LIMITED
  • Mobile: 07973 236357 Office: 01242 807010 ext: 2025
  • Email: Peter.hall@batsoft.co.uk

BAT Software – Document Storage

30/08/2021

BAT Software document management feature helps you to track, store and process hassle-free documents. It also saves you time searching for papers. You can access information anytime, anywhere, and manage it all from the convenience of a web browser. In BAT Software, documents are held in a single repository that simplifies uniform data access, controls versioning and eases sharing documents.

If you have any question or would like to know more, please do not hesitate to contact me:

  • Peter Hall
  • Software Sales Executive
  • logo bat
  • BROKER ADMIN TECHNOLOGY LIMITED
  • Mobile: 07973 236357 Office: 01242 807010 ext: 2025
  • Email: Peter.hall@batsoft.co.uk

BAT Software – What is contact management?

30/08/2021

Contact management is the act of storing, organising, and tracking information about your clients, prospects, and leads.

In its most basic form, you can manage your contact data using an address book or an Excel spreadsheet with entries for all the people you do business with. However, many businesses choose to use specialised contact management software. This can be especially beneficial if you have many contacts to organise or multiple people that need access to the information.

BAT Software provides excellent contact management functionality with added features that help businesses manage their relationships.

If you have any question or would like to know more, please do not hesitate to contact me:

  • Peter Hall
  • Software Sales Executive
  • logo bat
  • BROKER ADMIN TECHNOLOGY LIMITED
  • Mobile: 07973 236357 Office: 01242 807010 ext: 2025
  • Email: Peter.hall@batsoft.co.uk

BAT Software - Client Portal

30/08/2021

BAT Software client portal provides an excellent experience for your clients to review fact finds, securely messages and sharing documents, and engage with your clients. It's a single client space, that can be accessed from anywhere through a web browser.

There is no addition cost for the feature and is very secure.

If you have any question or would like to know more, please do not hesitate to contact me:

  • Peter Hall
  • Software Sales Executive
  • logo bat
  • BROKER ADMIN TECHNOLOGY LIMITED
  • Mobile: 07973 236357 Office: 01242 807010 ext: 2025
  • Email: Peter.hall@batsoft.co.uk

BAT Software - Cashflow modelling

30/08/2021

A cash flow model is a detailed picture of a clients’ assets, investments, debts, income and expenditure, which are projected forward, year by year, using assumed rates of growth, income, inflation, wage rises and interest rates. And by modelling a range of different ‘what if’ cash flow scenarios and outcomes, With BAT software we help you to see, understand and believe the importance of planning client’s futures and gives them the ability to make the right choices and decisions when it comes to achieving their perfect work/lifestyle balance.

Essentially, cash flow modelling enables you to run through the model live with a client allowing you to address any major concerns, including:

  • What they must do to achieve their financial objectives
  • How to plan to minimise their tax liabilities
  • A detailed analysis of how to achieve their personal expenditure – balancing cash in and out
  • How to avoid running out of money
  • How to plan the transfer of capital to other family members or charities
  • How long they will be able to support their lifestyle in retirement
  • How seemingly minor changes can dramatically change their financial future

You can add the cashflow feature within BAT Software for £15 per user per month.

If you have any question or would like to know more, please do not hesitate to contact me:

  • Peter Hall
  • Software Sales Executive
  • logo bat
  • BROKER ADMIN TECHNOLOGY LIMITED
  • Mobile: 07973 236357 Office: 01242 807010 ext: 2025
  • Email: Peter.hall@batsoft.co.uk

File Checks – pre-sale file check launched

28/08/2021

Good news! The File Check area on BAT has been updated. There are now 3 distinct areas for file checks:

  • New Business
  • Pre-Approval
  • Independent File Check

For those firms using BAT to record New Business, this will continue to be the way for file checks to be either automatically (via BAT) or manually (via the firm) selected. You will now see a list of requested documents, which we would be grateful if you could tick to identify the documents uploaded. There is now one single upload or “drag and drop” area for files to be uploaded, which we believe will make things much easier.

For those firms using pre-approval checks within their process, this can be requested through the File Checks area by selecting “+ New Pre Approval Filecheck”. The drag and drop area previously only accepted one file, however multiple files are now accepted making this a more streamlined process.

Independent File checks are a brand-new addition to BAT. This will allow those firms not recording New Business via BAT to manually request file checks. Minimal mandatory data is required to confirm Plan Types, Client Name and Adviser details. Additionally, should you have files that need checking such as Annual Reviews where there is no new product involved, these can be added here and “Existing Policy (not New Business)” selected from the New Business Type Dropdown. We believe this will make the process of file checks much easier for all involved.

We hope you agree that this is a positive step forward in this area. Should you have any queries with this and how it affects your firm, then please contact kirsty.turner@ifac.eu


BAT Software – CPD register

15/08/2021

The CPD Register is a directory of robustly accredited CPD Courses, Activities, Providers and Individual Trainers available, all in one easy to search register. Store your CPD hours and certificates in the BAT software to keep a log.

A secure way to keep a regular log of where you are at with your CPD hours for the year.

If you have any question or would like to know more, please do not hesitate to contact me:

  • Peter Hall
  • Software Sales Executive
  • logo bat
  • BROKER ADMIN TECHNOLOGY LIMITED
  • Mobile: 07973 236357 Office: 01242 807010 ext: 2025
  • Email: Peter.hall@batsoft.co.uk

BAT Mail – Secure messaging relaunched

30/07/2021

BAT software has secure messaging built into the system. This allows you to securely message your clients and send documentation.

It gets away from the less secure manor of emails, emails can be intercepted or end up in a junk or spam inboxes.

Below is a video to highlight this function:


If you have any question, please do not hesitate to contact me:

  • Peter Hall
  • Software Sales Executive
  • logo bat
  • BROKER ADMIN TECHNOLOGY LIMITED
  • Mobile: 07973 236357 Office: 01242 807010 ext: 2025
  • Email: Peter.hall@batsoft.co.uk

Bulk Turnover upload – Enhanced feature

15/07/2021

We have recently enhanced the Turnover section on BAT to accept a bulk upload on information from an excel spreadsheet.

This makes adding turnover records in bulk quicker, easier and helps eliminate errors occurring when adding lots of turnover records.

Attached is a video to highlight how to use the Bulk Turnover upload function:


If you have any question, please do not hesitate to contact me:

  • Peter Hall
  • Software Sales Executive
  • logo bat
  • BROKER ADMIN TECHNOLOGY LIMITED
  • Mobile: 07973 236357 Office: 01242 807010 ext: 2025
  • Email: Peter.hall@batsoft.co.uk

BAT YOUTUBE CHANNEL LAUNCHED

01/07/2021

To further enhance our training offering, we have launched the BAT YouTube channel. This can be found under Message centre/My support Tickets.

The channel is filled with useful training and hints regarding the BAT system. It is FREE!! to watch and can be at any time you want or need help.

The videos are reviewed on the regular basis and updated. If you would like us to record a helpful training video on anything regarding the BAT system, please let us know.


BAT appoints Peter Hall to help with Software Sales and development.

21/06/2021

Pete has been in Financial Services for a number of years and have worked for some leading Providers with Investments, Pension, Protection and Software. I have extensive sales and relationship management experience and holds a number of the CII Financial Planning qualifications.

Pete's aim is to help users get the best out of BAT software and enhance the solution for future needs and requirements.

  • Peter Hall
  • Software Sales Executive
  • logo bat
  • BROKER ADMIN TECHNOLOGY LIMITED
  • Mobile: 07973 236357 Office: 01242 807010 ext: 2025
  • Email: Peter.hall@batsoft.co.uk

BAT appoints Mike Clifford, formerly Sales Director at Intelliflo as research and development director

21/06/2021

BAT appoints Mike Clifford, formerly Sales Director at Intelliflo as research and development director - a role to help the firm develop the BAT application for IFAs and mortgage brokers as a compliance management system.


BAT Software – what is 2 Factor Authenticator (2FA) launched

01/06/2021

Two-factor authentication (2FA), sometimes referred to as two-step verification or dual-factor authentication, is a security process in which users provide two different authentication factors to verify themselves.

2FA is implemented to better protect for both a user's credentials and the resources the user can access. Two-factor authentication provides a higher level of security than authentication methods that depend on single-factor authentication, in which the user provides only one factor -- typically, a password or passcode. Two-factor authentication methods rely on a user providing a password as the first factor and a second, different factor which is Google Authenticator.

Two-factor authentication adds an additional layer of security to the authentication process by making it harder for attackers to gain access to BAT Software because, even if the victim's password is hacked, a password alone is not enough to pass the authentication check.

You will need to download Google Authenticator app via the Apple or Android stores.

To enable your 2 Factor Authenticator, please find below a short training video:


If you have any question, please do not hesitate to contact me:

  • Peter Hall
  • Software Sales Executive
  • logo bat
  • BROKER ADMIN TECHNOLOGY LIMITED
  • Mobile: 07973 236357 Office: 01242 807010 ext: 2025
  • Email: Peter.hall@batsoft.co.uk