No time to review our process – it is a familiar refrain from BAT clients. IFA administrators get stuck on poor procedures. We all like to follow habit, we don’t like change, and we don’t like to use our brains.
Most insurance firms started to use email in 2006, and it is borderline stupid of them to continue to send statements in the post. They just cant stop themselves! Just requires a brain to change the process. But no one has the time to change process.
BAT know what a well run firm looks like. Directors get involved in changing process. Automation is essential for business survival. “It is not the fittest that survive, or the strongest, but those most adaptable.” BAT say it is time to review your process.
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