Below is a list of frequenly asked questions you can refer to if you are facing issues while accessing BAT.
My registry link has expired
You can request your own new link from the login page:
https://ifac.batsoftware.co.uk/
By clicking on “Forgot your password?” and entering the e-mail used for your account (where you received the original link):
Please note that the link will only be valid for one hour, that’s why it’s best for you to request it yourself.
My two-factor app isn't working
If you’re two factor authentication app is not working (either when setting it up the first time, or when entering the code for login), it’s generally tied to an issue with your phone time and date.
2FA apps are mostly based on time and date (timestamp), so if you’re phone isn’t correctly set up to automatically update time and date from the internet, your 2FA codes might not work.