Introducing the New SM&CR Module
The redesigned SM&CR module brings together the tools managers, directors and compliance teams need to oversee adviser competence and regulatory responsibilities.
From onboarding new advisers to managing their ongoing competence and recording leaver procedures, SM&CR provides a central place for adviser oversight and reporting.
A Clearer View of Adviser Oversight
The new SM&CR dashboard provides a central starting point for managing adviser oversight and competence.
Managers and compliance teams can access the tools they need to monitor adviser activity, manage lifecycle procedures and review individual competence records.
Bringing these areas together makes it easier to find important information and maintain visibility of adviser responsibilities across the firm.
Preview of the new SM&CR dashboard
Introducing Adviser Lifecycle
Adviser Lifecycle is a new tool designed to help firms manage the different stages of an adviser's journey within their organisation.
It brings together onboarding, ongoing oversight and leaver procedures within one structured area.
The aim is to help management and compliance teams maintain the records and processes needed to support their FCA regulatory responsibilities.
Preview of the new Adviser Lifecycle
Onboarding
Manage the process of bringing new advisers into your organisation with structured records and procedures.
Ongoing Oversight
Maintain visibility of adviser competence, development and ongoing requirements.
Leaver Procedures
Support adviser departures with a structured approach to recording and completing relevant procedures.
CAS: Your Adviser Competence Overview
The CAS section gives management and compliance teams a live overview of individual adviser competence.
Bringing together performance, qualifications, assessments and development records, CAS makes it easier to monitor an adviser's progress and identify areas requiring attention.
Instead of reviewing information across multiple areas, managers can access a consolidated overview of adviser competence activity in one place.
Preview of the new CAS overview
Everything You Need to Assess Competence
The CAS section brings together a wide range of adviser information, helping management maintain a comprehensive view of individual competence and performance.
Professional Development
Monitor CPD records, certifications, financial examinations and professional licences.
Performance & KPIs
Review adviser performance and key performance indicators as part of ongoing competence monitoring.
Competence Assessments
Maintain visibility of file checks, one-to-one meetings and role play assessments.
Development & GAP Analysis
Identify competence gaps, monitor development requirements and track areas where further attention is needed.
Your CAS, Your Requirements
Every firm manages adviser competence slightly differently.
That's why the new CAS section is customisable.
Firms can add additional sections to reflect their own competence assessment processes and reporting requirements.
Whether you need to track additional assessments, specific development activities or internal competence criteria, CAS can be adapted to support your approach.
One Place for Adviser Oversight
With Adviser Lifecycle and CAS working within the same module, management and compliance teams have a clearer view of individual advisers throughout their time with the firm.
From initial onboarding to ongoing competence reviews and reporting, the new SM&CR module helps bring important adviser information together.
The aim is to reduce the need to manage these processes across separate systems and spreadsheets, providing a more consistent approach to adviser oversight.
What's Next?
The new SM&CR module will be available as part of the BAT 3.0 launch on Monday 9 November 2026.
Throughout the rest of this week, we'll continue introducing the improvements coming to BAT's remaining core modules.
Keep an eye on your inbox for the next update.